Customer support

Company details

We Norwegians
675 Main St, Park City, UT 84060
USA

(435) 649-9528
Mon-Fri from 9am to 5pm

[email protected]
For shipping and returns

Facebook messenger chat
Typically replies within 20 minutes

Mon-Fri: 10am to 6pm
Sat: 11am to 6pm
Sun: 11am to 5pm

Contact us

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Frequently asked questions

1. Returns and Exchanges
1.1 I purchased an item on sale at 40% off or more, can I return it?

No, we are not able to return items purchased from our Sale section, these items are final sale

1.2 The item I ordered doesn't fit, how do I return or exchange it?

For the fastest exchange possible, we recommend placing an order for the size you need, and requesting a return for a refund on the item that doesn't fit.

We can also do an exchange for you, but then you will have to wait until we receive the returned item back and process the exchange for you and send your correct size.

 

Please email us at [email protected] or call 435-649-9528 to set up a return or exchange

1.3 How do I track my order?

When we ship your items, you will receive an email with a tracking number for the carrier that you chose at checkout. The easiest way to track your package is to simply copy and paste this tracking number into a Google search, google will then locate the carrier and you can click on the suggestion to track with said carrier. You can also visit FedEx.com or USPS.com and enter your tracking number there.

1.4 Do I get an autmated return label?

We are not yet set up to provide an automated label, you are responsible for the return shipment. If you are having trouble with this, please email or call us at [email protected] or 435-649-9528 and we will be happy to help you with a return label and the correct address.

1.5 Where do I ship my return item to?

For returns with FEDEX and UPS ONLY:

We Norwegians Returns

675 Main Street

Ste 6

Park City UT 84060

 

PLEASE NOTE THAT UNITED STATES POSTAL SERVICE (USPS) WILL NOT DELIVER TO OUR PHYSICAL ADDRESS ABOVE, RETURNS SHIPPED WITH USPS NEEDS TO BE SHIPPED TO THE FOLLOWING ADDRESS:

 

We Norwegians Returns

PO Box 1835

Park City UT 84060